"My name is Sheila. I work with Rahman in the Student Services Department, where we aim to help the students with any issues they may have, and ensure their stay with LCW is a happy and memorable one. We arrange pick-up from the airport and deliver students to their place of stay. We deal with all letter requests, i.e. enrolment letters, bank and council tax letters. We also arrange student activities and trips around London and welcome student input of new ideas and places to visit. ."